Seniors One Stop

Senior woman talking on the phone and using laptop

Are you a senior or someone assisting a senior and need help finding services and programs to meet your needs?

NSCR’s Seniors One Stop (SOS) program supports the independence, dignity, and health of seniors on the North Shore by providing information and referral to a wide range of resources and services. We are your first step to finding the information you need!

We provide information on how to access home support, meal and shopping programs, transportation options and where to attain supportive equipment. We can help you navigate information on subsidized housing, financial benefits, and referrals to legal services. SOS helps you to stay connected and active with information about social, recreational, and volunteer activities.

Our free and confidential services are offered by phone or by appointment. We will listen carefully, answer any questions you may have, and empower you with information.

I just wanted to thank you for helping me get my drivers licence back. I took your advice and got to take my test again. I really appreciate you walking me through this.

SOS Client

Frequently Asked Questions

Is there a fee for the SOS service?

No, our SOS service is free and confidential.

I don’t live near my mom. She lives alone and I am worried about her. What resources are available to support her?

In Seniors One Stop , we have many resources available and volunteers or staff that can help you find the community supports for your mom to age well and feel supported. You can find information on health supports, transportation options, financial resources, meals, social programs, and so much more.

I am feeling socially isolated and without a lot of supports. I could really use some one on one support to help me connect to community resources.

As part of an expansion of our senior navigation and resource center, we have a Community Connector Program to help work through some of your questions and goals.

I am looking for some private pay in home supports like companion support, mobile services, medical alert systems etc.

Give us a call and we can provide a copy of our In Home Services for Seniors on the North Shore. We edit the document every six months to keep it current.

When does the yearly Seniors Directory come out and where can I find it?

Every year we produce a new Seniors Directory in partnership with North Shore News. It usually comes out mid March. You can pick up a copy at our office, in the community, and online, including this website.


SOS Volunteers
Available Monday-Friday, 9-4:30PM

Kathy Jarvis, Seniors One Stop Program Coordinator
Direct Line: 604-982-3312

Alex Kershaw, NSCR Volunteer Coordinator
Direct Line: 604-982-3307

Updates and Resources

To view the Seniors Directory, a helpful resource guide for services and programs available for North Shore seniors, click here.

To learn more about North Shore Better at Home, NSCR’s program that provides a variety of non-medical services to assist you to live independently in your home, click here.

To learn more about NSCR’s Caregiver Support Program, which supports people in informal caregiving roles, click here.

Thank You

Seniors One Stop is made possible by our sponsors New Horizons for Seniors, North Shore News, the Government of British Columbia, West Vancouver Foundation, and Neptune Terminals and by charitable donors like you. Thank you.

District of North Vancouver - Pathways Serious Mental Illness Society         Squamish Nation Wool Weaving | Ferry Building Gallery    Sponsors