Seniors One Stop (SOS) Questions of the Month: May 2023

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Lately, I have been receiving phone calls asking for personal information or access to my computer. How do I know they are legitimate?

Here are a few tips to prevent potential scams:

  1. No legitimate company will call and claim your computer is infected with a virus or ask for access unless you have requested it. Do not give them access. Call a local technician for help if you suspect there is a virus on your computer.
  2. Be wary of anyone claiming to be a relative needing help or someone asking you to send money, give credit card information or account details on the phone. It is likely a scam.
  3. Be aware of scammers advising you of unauthorized charges on your credit card. Hang up and call the number on the back of your credit card to verify.
  4. If a company calls asking for any personal information/ or a donation and you aren’t sure of the source, get off the phone and look for the number of the organization and call them back to verify. If they offer to give you the number on the phone, check if that number is correct before you call it back. Scammers are pretty clever!

I am a low-income North Shore senior, recently in the hospital, and was unable to get my taxes done in time. Where can I go?

North Shore Community Resources has volunteers still available to call upon for help. Please call our office main desk for eligibility and more information @ 604 985 7138


Seniors One Stop Navigation Centre: 604-982-3302